Billforward FAQs

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Billforward FAQs

Getting Started

Getting Started

How to get started with Billforward and onboarding guidance.

What's the difference between Sandbox and Production Billforward environments?

Can I view multiple organizations at once?

Onboarding

Getting Started in Billforward

How do I add a new Customer via Billforward's UI?

How long does it take to start using BillForward?

Can I connect Billforward with my existing website and other systems?

How do I add a Payment Method for a new Customer via Billforward's UI?

Do I need a merchant account and payment gateway to start using Billforward?

Can I use my existing payment gateway or do I need to change?

How do I set up my first plan via Billforward UI?

How do I subscribe a Customer to a Subscription via Billforward interface?

How do I complete the one-off Billforward account set up process?

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Billing

How can Billforward help me reduce subscription churn?

Can I accept offline payments, such as checks?

Can I bill my customers more than once a month?

Does Billforward support metered billing?

Can I use Billforward for one-time transactions?

What is credit card data portability and should I be concerned about it?

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