Billforward FAQs

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Billforward FAQs

Getting Started

Getting Started

How to get started with Billforward and onboarding guidance.

What's the difference between Sandbox and Production Billforward environments?

Onboarding

Getting Started in Billforward

How long does it take to start using BillForward?

Can I connect Billforward with my existing website and other systems?

How do I add a Payment Method for a new Customer via Billforward's UI?

How do I add a new Customer via Billforward's UI?

Do I need a merchant account and payment gateway to start using Billforward?

Can I use my existing payment gateway or do I need to change?

How do I set up my first plan via Billforward UI?

How do I subscribe a Customer to a Subscription via Billforward interface?

How do I complete the one-off Billforward account set up process?

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Billing

How can Billforward help me reduce subscription churn?

Can I accept offline payments, such as checks?

Can I bill my customers more than once a month?

Does Billforward support metered billing?

Can I use Billforward for one-time transactions?

What is credit card data portability and should I be concerned about it?

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