Docker

Docker is the world’s leading software container platform.

Challenge

Docker needed a subscription management platform that provides flexibility in modelling products and pricing plans, and that integrates seamlessly with Salesforce and its reporting systems.

Solution

The Billforward solution allows Docker to iterate very quickly and experiment with product features, bundles, and pricing. Via the powerful API it also gives Docker the ability to view and manage all customer activity through Salesforce.

Benefits

By removing the headache of developing and maintaining an in-house billing system, Billforward has allowed Docker to focus on developing its own product and has been a key factor in enabling Docker’s continued rapid growth.

Raven Tools

Raven Tools is a powerful marketing analytics platform.

Challenge

Like many SaaS companies, Raven Tools offers more than one plan, with additional numbers of users and campaigns. Its platform is not only used by in-house marketers, but also by marketing agencies with numerous clients of their own.

Solution

The Billforward platform enables Raven Tools to manage its upgrades, downgrades and expansions more efficiently. It also allows them to add new features and packages quickly and effortlessly.

Benefits

Adopting the Billforward subscription management platform has given Raven Tools the ability to grow quickly. They saved valuable development resources by not having to maintain an in-house billing system. It has also made Raven Tools more flexible by being able to introduce new products and packages quickly.

CoreOS

CoreOS is an open-source lightweight operating system.

Challenge

Complex business model. Its three core products Tectonic, Quay Enterprise and Container Linux have varying levels of free access depending on usage. Its Container Linux product also has the need to create customized pricing for individual enterprise customers.

Solution

Billforward’s usage based billing features have allowed CoreOS to easily continue to experiment and make adjustments with varying free and paid-for pricing models. It also gives them the ability to move users from free to paid access via a number of different triggers, such as users, nodes, or data.

The enterprise billing and invoicing features allow CoreOS’s sales team to create tailored packages in real time for customers over the phone, working within pre-defined discount parameters. The invoice design and payment request feature means that all sales invoices are configured exactly as CoreOS wants them.

Benefits

By using a highly automated and scalable platform like Billforward, CoreOS is not using valuable devops resources to build and maintain a billing platform rather than a product. It has given CoreOS faster, more flexible, and more accurate management information. This ultimately means they can provide their customers with more benefits, and grow faster as a company.